Job openings for head technician in mumbai mumbai harbour mumbai

Job Description: Chief Technician



Technical Expertise and Operations:
Diagnostic Expertise: Highly proficient in diagnosing complex automotive issues using diagnostic tools and techniques.
Repair and Maintenance: Oversee and participate in the repair and maintenance of vehicles, including engines, transmissions, brakes, suspension, electrical systems, and more.
Quality Assurance: Ensure all work meets manufacturer standards and specifications through rigorous quality control processes.
Advanced Technologies: Stay updated with advancements in automotive technology, including hybrid and electric vehicle systems, and implement new techniques and procedures as needed.
Leadership and Team Management:
Team Supervision: Direct a team of technicians, assigning tasks, providing guidance, and ensuring efficient workflow.
Training and Development: Conduct training sessions to keep technicians abreast of new technologies, repair techniques, safety protocols, and customer service standards.
Performance Management: Monitor individual and team performance, provide feedback to the Senior’s, and implement strategies for improvement.
Customer Service:
Problem Resolution: Address customer concerns from Service Engineer’s promptly and effectively, ensuring high levels of satisfaction.
Service Excellence: Maintain a customer-centric approach, ensuring that all interactions uphold the reputation of the service department.
Operational Management:
Resource Allocation: Manage budgets, parts inventory, and other resources efficiently to optimize operational efficiency.
Workflow Optimization: Plan and schedule work to maximize productivity while maintaining high standards of quality and safety.
Compliance: Ensure adherence to safety regulations, environmental standards.
Continuous Improvement and Innovation:
Research and Development: Stay updated on industry trends and technological advancements through continuous learning and participation in training programs.
Innovation: Introduce new t